Mystery Box Island Store Policies
At Mystery Box Island Store, we’re dedicated to giving our customers a fair, rewarding, and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions. Please make sure you have read and understand our policies before making an order. If you make an order on our store, it means you have read and agreed to the full version of our Shipping Policy, Returns & Refunds policy, Privacy policy, and Terms of Service.
SHIPPING AND DELIVERY
Mystery Box Island Store fully transparent shipping policy
We offer 2 shipping options – Free and Paid. Free delivery for all our products is our gift to our customers, but it is not fast. Please keep this in mind when making your order and if you want your product delivered in 5-10 days, use the Fast shipping option instead. Free shipping takes 15-25 days, but sometimes it can take a little longer. Before your items ship, we need to process them, which in some cases can take over 30 days.
Read the full Shipping policy here
RETURNS AND REFUNDS
Mystery Box Island Store fully transparent returns & refunds policy
We accept the return of our products for 30 days after the purchase date except the products on sale and gift boxes. All products on sale are final sale and therefore can not be returned. In case you ordered any of our gift boxes, the return or refund is not possible due to the nature of random complimentary item assignation proccess. If your gift box has not been shipped out yet, you can cancel it by purchasing a re-stocking voucher. All expenses for returns are covered by the customer.
Read the full Returns & Refunds policy here
PRIVACY AT Mystery Box Island Store
Mystery Box Island Store fully transparent privacy policy.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
Read the full Privacy policy here
TERMS OF SERVICE
Mystery Box Island Store fully transparent Terms of Service policy.
The website is operated by Mystery Box Island Store. Before making an order on our website, the customer must make sure he has read and agrees to our terms. Each customer who has made an order in our store, by doing so, agrees to our Shipping Policy, Returns & Refunds policy, Privacy policy, and complete Terms of Service, and (if applicable) Mystery Box Gift Box Policy. Please read the full terms on how our store operates below.
Read the full Terms of Service here
Mystery Box Gift Box Policy
Mystery Box Island Store fully transparent Mystery Box Gift Box Policy.
When ordering Mystery Box Gift Box, you will receive a gift box branded with a Mystery Box design that will include randomly selected complimentary electronic items inside. There will be 2 or more random electronic items included. Some boxes will have very valuable items, some will have very cheap items, and some will have valuable and cheap items together. All of our Mystery Box Gift Box packages have been packed randomly and are final sale and therefore can not be exchanged or refunded.
All prices mentioned on our website are in USD and all sizes are in cm.